Frequently Asked Questions
Everything you need to know about Tropical Telemedicine — visits, pricing, prescriptions, and privacy.
Book in 3 Easy Steps
Book your time slot & secure payment
Choose a date and time that works for you and pay securely online.
Step 1: Book & PayFill out your forms
Complete your intake paperwork before your visit so Abby can review your health history.
Step 2: Fill Out Your FormsEnter the virtual waiting room
At your appointment time, join Abby by secure video — no app download required.
Step 3: Enter the Waiting RoomGetting started
Who can use Tropical Telemedicine?
Adults who are physically located in Florida during their visit. We serve patients throughout the state — Sarasota, Tampa, Orlando, Miami, Jacksonville, and everywhere in between. Vacationers and snowbirds are welcome.
What do I need for a visit?
A phone or computer with a camera, an internet connection, and a private place to talk. Have your list of current medications and your preferred pharmacy handy.
How do I book?
Book online at the link above, choose a time, and pay by credit card. Then complete your intake forms and join the video waiting room at your appointment time.
How soon can I be seen?
Often within 30 minutes during open hours (8 am – 8 pm, 7 days a week). After-hours visits are available based on availability.
Is telehealth right for emergencies?
No. For chest pain, trouble breathing, signs of a stroke, or any life-threatening emergency, call 911 or go to the nearest ER.
Urgent care
What conditions do you treat?
UTIs, sinus infections, colds, flu, COVID-19, sore throat and strep, pink eye, rashes, and seasonal allergies. We also handle medication refills, work and school notes, lab orders, imaging orders, and referrals.
Can I get antibiotics through a video visit?
If Abby determines an antibiotic is medically appropriate, she can prescribe one. Many illnesses, like most colds, are caused by viruses and won't improve with antibiotics.
Can I get a work or school note?
Yes. If you're seen for an illness, Abby can provide a work or school note.
How do prescriptions work?
Abby sends prescriptions electronically to the pharmacy you choose. Prescriptions are billed separately by the pharmacy.
What if I need labs or imaging?
Abby can order labs or imaging at a facility near you. She'll review the results with you. Labs and imaging are billed separately by the lab or imaging center.
Weight loss
What medications do you use for weight loss?
Compounded semaglutide or tirzepatide, when medically appropriate. Compounded medications are not FDA-approved.
How much does the GLP-1 program cost?
Programs start at $200 per month. Each program covers 3 months and is paid up front. Medication is included.
How do I get my GLP-1 medication?
It's shipped to your door from our partner pharmacy, usually within a couple of business days.
Who is a good candidate for the GLP-1 program?
Adults with a BMI of 27 or higher who are ready to commit to a 3-month program. Abby will review your health history during your visit to confirm you're a good fit.
Pricing and payment
How much does an urgent care visit cost?
$100, paid by credit card when you book.
Do you accept insurance?
No. We're self-pay only. We can provide an itemized receipt after your visit if you'd like to seek reimbursement from your insurance plan, an HSA, or an FSA.
Do you offer discounts?
Yes. Refer a friend and get 50% off your next visit when they book their first visit. Follow us on @tropicaltelemedicine on Instagram for occasional special offers.
Are labs and imaging included in the visit fee?
No. If Abby orders labs or imaging, those are billed separately by the lab or imaging center.
Are prescriptions included?
No, prescriptions are paid at your pharmacy. The exception is the GLP-1 program, where medication is included.
Privacy
Is my information private?
Yes. Your intake and video visit use secure, HIPAA-compliant platforms. See our Notice of Privacy Practices.
Where can I read your privacy practices?
Our full Notice of Privacy Practices is available on our website.
Still have questions?
Call or text 941-376-8630, or book a visit online — 7 days a week.