How It Works
Three steps to see a provider from anywhere in Florida.
Book in 3 Easy Steps
Book your time slot & secure payment
Choose a date and time that works for you and pay securely online.
Step 1: Book & PayFill out your forms
Complete your intake paperwork before your visit so Abby can review your health history.
Step 2: Fill Out Your FormsEnter the virtual waiting room
At your appointment time, join Abby by secure video — no app download required.
Step 3: Enter the Waiting RoomWhat happens at each step
Book & Pay
Choose a time that works for you and pay securely online. Urgent care visits are $100.
Complete Your Intake Forms
Fill out your health history and reason for visit before your appointment so Abby is prepared.
Join Your Video Visit
Open the waiting room link on your phone or computer. Abby will join when it's your turn.
What do I need?
- A phone, tablet, or computer with a camera and microphone
- A reliable internet connection
- A quiet, private place to talk
- A list of your current medications and allergies
- Your preferred pharmacy name and location
- A photo ID and payment card
How do prescriptions work?
If Abby prescribes a medication, she sends it electronically to the pharmacy you choose. You pick it up or have it delivered — just like a prescription from any other provider. Prescriptions are billed separately by the pharmacy.
What if I need labs or imaging?
Abby can order labs or imaging — X-rays, CT scans, or MRIs — at a facility near you. She'll review the results with you and follow up on next steps. Labs and imaging are billed separately by the lab or imaging center.
Where do I need to be?
You must be physically located in Florida during your visit. We serve patients throughout the state — Sarasota, Tampa, Orlando, Miami, Jacksonville, and everywhere in between. Vacationers and snowbirds are welcome.
If you're in Ohio, book through Y-City Telemedicine.
Is my information private?
Yes. Your intake forms and video visit use secure, HIPAA-compliant platforms. Your health information is never shared without your permission.
See our Notice of Privacy PracticesWhen is telehealth not the right choice?
Telehealth is not for emergencies. Go to the ER or call 911 for:
- Chest pain or pressure
- Trouble breathing
- Signs of a stroke — face drooping, arm weakness, speech difficulty
- Severe abdominal pain
- High fever with stiff neck or confusion
- Any situation that feels like a life-threatening emergency
Frequently asked questions
Can I do the visit from my phone?
Yes. Any smartphone with a camera and internet connection works.
What if I have trouble connecting?
Call or text 941-376-8630 and we'll help you get connected.
Can I book after 8 pm?
We're open 8 am to 8 pm, 7 days a week. After-hours visits are available based on availability.
Do I need to be in Florida?
Yes. You must be physically located in Florida during your visit. If you're in Ohio, book through Y-City Telemedicine.
Ready to see a provider?
Book a visit online in minutes, 7 days a week.